Our Mission

Our goal is to offer the highest quality Products at competitive pricing and with the convenience of online order entry, broad product range, and custom manufacturing capabilities.

We value every customer from the one who orders a single product to the customer buying hundreds of  dollars worth products at a time. As such, we are open to your questions, comments, or concerns. If for any reason you are dissatisfied with a product you have received from us please let us know so we can work with you to identify a mutually acceptable solution.

Customer Service

When you call our customer service representatives, you deal with real people who care about you and your shopping experience – we are ready to help you in any way we can.  We recognize our customers as individuals with differing needs and tastes, and we want to help you find that perfect item from our unparalleled selection of brands, styles, colors and designs.

Here at PicnicTrip.com, we stand behind our products and are proud to offer you an easy, no-hassle return policy.  Our free shipping offer, price match guarantee, secure ordering system and privacy policy are testament to our commitment to offering the highest level of customer service. 

Special requests and requirements 

We are open to your requests and specific requirements, please call or send us an email detailing your specific needs and we will do our best to accommodate them.    


Customer Service Hours of Operation 
Telephone and click to chat assistance are available Monday through Friday from 9AM- 5PM PST.

PicnicTrip.com
By Phone (Toll Free):  1-866-211-3111
By email: sales@PicnicTrip.com
By mail:
PicnicTrip.com
2137 S Grand Ave
Santa Ana, CA 92705