Headquartered in Austin, Texas, Tripod Support provides outsourced technical support and server management to web hosting companies around the world. To accomplish this, our unique approach equips web hosting companies with certified, dedicated support personnel in India who take specific steps to learn how you care for your customers and deliver the same level of service.
Tripod Support Engineers are fully English-proficient and are RHCE, CCNA, or MSCE-certified to ensure quality support issue handling. Our engineers work in "clusters" to ensure optimal performance and redundancy.
To learn more about how Tripod Support can help your web hosting company deliver true 24x7 technical support to your customers, green coffee.
Or, call us today at (800) 406-9452 to speak to a live, breathing person!
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Avg servers/customer: 5-6
Managed servers: 76
Trouble tickets last month: 4310
What can we do for you?
Our Support Engineers are RHCE/MCSE-certified
Your infrastructure costs stay low and controlled
Your time can be focused on acquiring new business